Privacy Policy

We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our app, website, or related services.

1. Information We Collect

We collect the following types of information to provide and improve our services: a. Personal Information When you register or use our services, we may collect: Name Email address Phone number Payment details (processed through secure gateways) Address or billing information (if applicable) Password

2. How We Use Your Information

We use the collected information for the following purposes:

1. To create and manage user accounts
2. To process and confirm orders or payments
3. To provide customer support and communication
4. To send important updates or notifications related to your account or orders
5. To improve the performance, design, and functionality of our app and services
6. To comply with legal or regulatory requirements

3. Data Sharing and Disclosure

We respect your privacy and do not sell, rent, or trade your personal information. Your data may only be shared under the following circumstances:

1. With trusted third-party payment gateways for processing secure transactions
2. With service providers who assist in operating our app (and are bound by confidentiality agreements)
3. When required by law or government authorities

4. Payment Security

All payments are processed through trusted and verified payment gateways such as Razorpay (or similar). We do not store or access your card details directly. Payment transactions are encrypted and handled securely.

5. Data Retention and Deletion

1. We retain user data only as long as necessary for providing our services and complying with legal obligations.
2. Users can request account deletion at any time.
3. Deleted accounts are soft deleted for 30 days, allowing recovery.
4. After 30 days, all data is permanently deleted from our servers.

6. Data Protection and Security

We use industry-standard security measures to protect your personal information, including:

1. Secure data encryption
2. Restricted data access
3. Regular system monitoring and updates
4. While we take all reasonable precautions, no online platform can guarantee absolute security.

7. User Rights

As a user, you have the right to:

1. Access the personal data we hold about you
2. Request correction or deletion of your information
3. Withdraw consent for data processing (where applicable)
4. Contact us for privacy-related concerns

8. Third-Party Links and Services

Our app or website may contain links to third-party sites. We are not responsible for the content or privacy practices of such external websites. Please review their privacy policies before interacting.

9. Content Ownership and Usage

All app content, materials, and media are intended solely for educational purposes. Unauthorized copying, sharing, or distribution of any part of our content without written permission is strictly prohibited.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any significant changes will be notified through the app or email. Please review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: anaesthesiainsights25@gmail.com Anaesthesia Insights